A. GENERAL TERMS

1. Consumer advisory — Frasers Property Retail Management Pte Ltd, the holder of FRx Gift Card stored value facility, does not require the approval of the Monetary Authority of Singapore. Consumers (users) are advised to read the terms and conditions carefully.

2. Purchasers are required to download the complimentary Frasers Experience (FRx) app and sign up as an FRx member to qualify for this promotion.

3. For any further assistance, please email FRHelp@frasersproperty.com.

B. HOW TO APPLY FOR FRASERS EXPERIENCE MEMBERSHIP

1. Frasers Experience (FRx) is Frasers Property Retail’s multi-feature app, which allows FRx members to shop, dine and play seamlessly. FRx provides an enhanced customer experience, bringing greater ease and utility to shoppers across the following 12 Frasers Property Retail developments:

Causeway Point, Century Square, Changi City Point, Eastpoint Mall, Hougang Mall, Northpoint City, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Valley Point, Waterway Point and White Sands.

2. Membership is FREE. Local residents aged 18 and above may register as a FRx member via the FRx app or through Customer Service at any of the Frasers Property Singapore developments. During the registration process, the applicant must provide his/her current, complete and accurate personal particulars as requested, including without limitation, his/her full name, date of birth, local address, a verified Singapore mobile number and such other information as may be required from time to time.

3. The applicant will be required to perform a one-time verification of their local mobile number in order to access the programme on the FRx app or through Customer Service at any Frasers Property Singapore developments.

4. To apply, download the FRx app, which is available on the App Store and Google Play, and start enjoying FRx member’s benefits. Details can be found at www.FrasersExperience.com.

5. For instant rewards, please see “C. Redemption”.

C. REDEMPTION

1. Frasers Experience (FRx) members enjoy these instant rewards:

Get a $20 FRx Gift Card with a minimum spend of $250 using any payment mode.
From 26 May to 25 Jun 2023

• Minimum spend of $250 in a single transaction at any Hair & Beauty participating FRx stores for a $20 FRx Gift Card.
• Qualifying spend must be scanned to the same FRx account. Limited to one redemption per FRx member per day on a first-come first-served basis and while stocks last. 
• Applicable to in-store purchases and electronic transactions at participating Malls of Frasers Property only. Frasers eStore transactions are excluded. 
• A FRx Gift Card will be auto-credited to member's FRx e-wallet when the qualifying spend is met.
• The stored value in each gift card expires 1 year from the date of issue.

2. To qualify for any instant rewards redemption, FRx members must scan their FRx QR Code when making payments at participating stores prior to redemption. The qualifying spend must be scanned to the same FRx account.

3. The following receipts, including but not limited to, are not entitled to instant rewards redemption: non-profit organisations, childcare centres, banks and financial institutions, offices, libraries, AXS/SAM machines, pushcarts/kiosks/roadshows/atrium fairs, voucher/gift card/cashcard/stored value card/prepaid SIM card top-up transactions and purchases, money changers, ATMs, FRx Gift Card purchases, bill/instalment payments/deposits, insurance policy payments, SISTIC ticket purchases, lottery tickets, deposits and payments made via cheque, GIRO or Medisave.

4. For supermarket spending from FairPrice, FRx member must present same-day same-mall receipts along with their QR code at FairPrice Customer Service to earn FRx Points.

5. All instant rewards are available on a first-come first-served basis and while stocks last. All instant rewards must be taken as they are and are not exchangeable for cash or in kind.

6. All instant reward benefits may vary across all malls. Please check details at Customer Service of the participating Malls of Frasers Property.

7. The Management of the respective malls reserves the right to sight all purchases before granting redemption.

D. OTHERS

1. All other terms and conditions pertaining to the FRx Programme apply. For more information, please visit www.FrasersExperience.com.

2. In the event of any dispute, decisions made by The Management of the participating Malls of Frasers Property will be final and no correspondence will be entertained.

3. Information is correct at the time of publishing. The Management of the participating Malls of Frasers Property reserves the right to change the Terms and Conditions as it deems fit without prior notice.