1. Frasers Experience (FRx) is Frasers Property Retail's new multi-feature App, which allows FRx members to shop, dine and play seamlessly. FRx provides an enhanced customer experience, bringing greater ease and utility to shoppers across 14 Frasers Property Retail developments.
Bedok Point, Causeway Point, Century Square, Changi City Point, Eastpoint Mall, Hougang Mall, Northpoint City, Robertson Walk, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Waterway Point, White Sands and YewTee Point.
2. Membership is FREE. Local residents aged 18 and above may register as a Member via the FRx App or through Customer Service at any malls of Frasers Property. During the registration process, the applicant must provide his/her current, complete and accurate personal particulars as requested, including without limitation, his/her full name, date of birth, local address, a verified Singapore mobile number and such other information as may be required from time to time.
3. From 22 Jul 2019, the applicant will be required to perform a one-time verification of their local mobile number in order to access the programme on the FRx App or through Customer Service at any mall of Frasers Property.
4. To apply, download the FRx App which is available on the App Store and Google Play and start enjoying
Frasers Experience member’s benefits. Details can be found at
here.
5. For instant rewards, please see table below under “B. Redemption”.
B. REDEMPTION
1. Frasers Experience members enjoy these rewards:
Spend and Redeem Bracelet with Foodie Charms
19 March to 2 May 2021
Scan your member QR code in the App when paying in-store. The qualifying spending must be scanned to the same FRx account.
Redeem a Bracelet Chain with food Charms (worth $20) with minimum spend of $50 / $80 (for supermarket transaction) in 3 same-day, same-mall transactions.
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Present max. of 3 same-day, same-mall receipts (minimum 1 F&B transaction and minimum $10 per transaction) on the day of purchase at Customer Service to redeem.
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Limited to 300 redemptions per Bracelet Chain with Food Charms design.
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Frasers Property Digital Gift Card is limited to 80 redemptions per day.
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One redemption tier per FRx member per day, on a first-come, first-served basis and while stocks last.
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Transactions are not eligible for multiple redemptions.
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Last redemption at 9.30pm. Transactions after 9.30pm may qualify for redemption on the following day (10am – 9.30pm).
Spend and Redeem Frasers Property Digital Gift Card
19 March to 2 May 2021
Scan your member QR code in the App when paying in-store. The qualifying spending must be scanned to the same FRx account.
Tier 1: Redeem a $5 Frasers Property Digital Gift Card with minimum spend of $80 / $120 (for supermarket transaction) in 3 same-day, same-mall transactions.
Tier 2: Charge $80 ($120 for supermarket transactions) to your Citi Credit Card to receive a bonus $5 Frasers Property Digital Gift Card.
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Present max. of 3 same-day, same-mall receipts (minimum 1 F&B transaction and minimum $10 per transaction) on the day of purchase at Customer Service to redeem.
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Present up to 3 Citi Credit Card charge slip(s) from the same Citi Credit Card at Customer Service to redeem tier 2.
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Tier 1 is limited to 80 redemptions per day.
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Tier 2 is limited to the first 200 redemptions only.
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One redemption per FRx member/Citi Credit Cardmember per day, on a first-come, first-served basis and while stocks last.
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Last redemption at 9.30pm. Transactions after 9.30pm may qualify for redemption on the following day (10am – 9.30pm).
Weekday Wow
19 March to 2 May 2021
Spend $1 at any F&B outlet at White Sands on weekdays to redeem a Koufu Toast Voucher worth $2.70.
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Redemption is only valid for purchases made from Monday to Friday.
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Present a receipt with minimum $1 spending from any F&B outlets (refer to directory) on the day of purchase at Customer Service to redeem.
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Limited to 2,382 redemptions.
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One redemption per shopper per day, on a first-come, first-served basis and while stocks last.
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Last redemption at 9.30pm. Transactions after 9.30pm may qualify for redemption on the following day (10am – 9.30pm).
FRx Sign Up Bonus
From 1 March 2021
Download the FRx App and sign up as a member today! Receive a $5 Frasers Property Digital Gift Card on your first $30 transaction.
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Applies to a single transaction made at the participating malls, on the same day as membership sign-up.
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Applicable for first-time members only.
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Frasers Property Digital Gift Cards will be auto-credited to your FRx e-wallet when you meet the qualifying spend.
Don't Let Good Food Go To Waste
15 March to 30 April 2021
Deposit 5 non-perishable food items and receive $2.50 Frasers Property Digital Gift Card at Customer Service.
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Non-perishable food items that are unopened and unused with at least a 4-week shelf life, such as: staples, beverages, condiments, snacks, canned food and dried/preserved food. Loose items are not allowed.
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The Malls of Frasers Property reserves the right to decline food items that are unsuitable for donation.
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Redemption of the $2.50 Frasers Property Digital Gift Card must be done at the respective mall's Customer Service Counter, prior to depositing them in the Food Bank Singapore boxes. Upon successful redemption, $2.50 Frasers Property Digital Gift Card will be credited to your FRx account.
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Limited to a $2.50 Frasers Property Digital Gift Card per Frasers Experience member per day on a first-come-first-served basis, and while stocks last.
Spend $50 in a single transaction at participating F&B retailers to redeem a Makan Master Cooler bag.
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Minimum spend of $50 in a single transaction.
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Redemption of the free Makan Master cooler bag must be done at the respective mall's Customer Service Counter, for FRx members who meet the respective minimum qualifying spend.
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Limited to 1 Makan Master Cooler Bag per FRx member per day on a first-come, first-served basis and while stocks last.
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Limited to the first 100 FRx members at White Sands.
2. To qualify for any instant rewards redemption, members must scan their QR code when making payments at participating stores prior to redemption. The qualifying spend must be scanned to the same FRx account.
3. The following transactions, including but not limited to, are not entitled to Instant Rewards redemption: non-profit organisations, childcare centres, banks and financial institutions, offices, libraries, AXS/SAM machines, pushcarts/kiosks/roadshows/atrium fairs, voucher/gift card/cashcard/stored value card/prepaid SIM card
top-up transactions and purchases, money changers, ATMs, Frasers Digital Gift Card purchases, bill/instalment payments/ deposits, insurance policy payment, SISTIC ticket purchases, lottery tickets, deposits and payment made via cheque, GIRO or Medisave.
4. For supermarket spending from NTUC FairPrice, member must present same-day, same-mall receipts along with their FRx member QR code in person at mall Customer Service, Level 2 to earn Frasers Points.
5. All instant rewards are available on a first-come, first-served basis and while stocks last. All instant rewards must be taken as they are and are not exchangeable for cash or in kind.
6. All instant reward benefits may vary across malls. Please check details at Customer Service, Level 2
or www.WhiteSands.com.sg
7. The Management of White Sands reserves the right to sight all purchases before granting redemption.
C. OTHERS
1.
All other terms and conditions pertaining to the FRx Programme applies. For more information, please visit
here.
2. In the event of any dispute, decisions made by the Management of White Sands will be final and no correspondence will be entertained.
3. Information is correct at the time of printing. The Management of White Sands reserves the right to change the Terms and Conditions as it deems fit without prior notice.